Shipping Policy

General Shipping Policy Overview This shipping policy governs all order delivery arrangements processed on our website. Every order placed on our platform will abide by the shipping standards listed in this clause. All commodities sold on our website enjoy free shipping service, and customers will not bear any shipping fee for qualified orders. There is no extra delivery charge added to commodity prices for standard shipment. We do not set extra shipping cost for different delivery destinations, and free shipping service applies to all deliverable regions supported by our delivery partners. All shipping‑related arrangements will be automatically applied when you complete order payment, and no additional shipping settlement operation is required on the customer side.

1‑3 Days Order Shipment Arrangement After customers successfully complete order payment, our warehouse team will process and arrange shipment for your goods within 1‑3 business days. The 1‑3‑day shipment window counts from the moment when your payment is fully confirmed and verified by our system. Orders submitted on non‑business days such as weekends and holidays will enter the processing queue on the next business day. Factors such as large‑volume promotional events and temporary inventory sorting may bring slight fluctuation to shipment schedule. Once your parcel finishes warehouse shipment, our system will generate formal shipping notification and deliver tracking information to you. You can utilize the provided tracking number to check real‑time logistics status of your package. We will make every effort to stick to the 1‑3‑day shipment standard for most orders, and we will notify customers in advance when obvious shipment delay is foreseen.

Estimated 6‑12 Days Delivery Timeframe After goods leave our warehouse, the estimated delivery time to reach your receiving address ranges from 6‑12 business days. This delivery cycle is an estimated reference value, which is calculated based on regular logistics operation conditions. Actual delivery speed may be affected by multiple objective factors, including logistics provider operational status, transportation route adjustment, weather influence, public holiday arrangement and occasional customs inspection procedures. We cannot guarantee absolute fixed arrival date for every single parcel, yet we will keep monitoring logistics progress for all dispatched orders. If your package obviously exceeds the conventional 6‑12‑day estimated cycle, you can contact our customer service team with your order number for further inquiry and follow‑up processing.

Free Shipping Service Rules Free shipping is automatically available for all qualified goods on our website. There is no minimum order amount requirement to trigger free‑shipping benefit. You do not need to apply for any special coupon or manually activate free‑shipping function during checkout. The free‑shipping service covers standard delivery service only. Express priority delivery and special‑form customized logistics service are not included within free‑shipping scope. If you voluntarily select upgraded logistics service that beyond standard delivery, relevant extra expense shall be borne by yourself. We retain the right to adjust free‑shipping related rules in subsequent business operation, and revised content will take effect after being published on our official website. Already‑submitted orders will continue to follow the shipping policy valid at the time of order placement.

Order and Parcel Related Circumstances We will verify commodity quantity and appearance condition before parcel shipment. For orders containing multiple different items, goods may be separated into several parcels for delivery according to actual warehouse situation. When split shipment occurs, you will receive multiple sets of logistics tracking numbers. Partial shipment will not generate extra shipping cost for customers under our free‑shipping rule. If the receiving address you fill in has incomplete information, wrong street name or incorrect postal code, it may cause shipment delay, parcel redelivery or delivery failure. Please double‑check receiving information before confirming your order. We are not liable for delivery failure caused by customer‑provided wrong receiving information. When the parcel is marked as successfully delivered by logistics provider, please check your package timely. If you encounter package loss or damage situation upon receipt, please get in touch with customer service in time and provide corresponding photo evidence.

Circumstances That May Cause Shipment Delay Apart from normal logistics fluctuation, several conditions may lead to shipment or delivery delay. Sudden large‑scale order surge during promotional activities will increase warehouse processing pressure. Bad weather, natural disaster and local traffic control will affect transportation efficiency. Temporary inventory adjustment of individual goods may postpone shipment of relevant orders. Once we know about possible long‑time delay of your order, we will try our best to send out reminder notice. However, we cannot promise real‑time notification for every unexpected objective delay. You are encouraged to track your package status actively with the tracking number offered by our system.

Undeliverable and Returned‑to‑Sender Parcels If the logistics provider cannot complete delivery for reasons including invalid receiving address, long‑term unreachable recipient and recipient refusal to receive parcel, the package will be returned back. After the parcel returns to our warehouse, we will contact you to confirm follow‑up solution. You can choose to arrange re‑delivery or initiate return‑refund process according to our refund policy. Re‑delivery triggered by customer‑side address error will still enjoy our free‑shipping service. We will not impose extra delivery fee for this situation.

Shipping Policy Revision Statement We reserve the right to revise terms within this shipping policy. Updated clauses will be publicly displayed on corresponding webpage of our website. Customers are suggested to browse this shipping policy page before placing new orders. The policy version displayed on website is the valid official version.